Built for those who walk in purpose.
Customer Support: hello@setapartsupply.com
Brand Ambassadors: ambassadors@setapartsupply.com
Returns & Exchanges: returns@setapartsupply.com
Infinite Masterpiece Customization: im3custom@setapartsupply.com
If you want to return or exchange an item, please do so here: Returns & Exchanges.
There are a few return exceptions: If your bracelet or accessory breaks within 30 days after purchasing it, we’ll happily send you a new one based on inventory availability, no need to send it back to us. If your item is damaged upon delivery, there is no need to return the damaged item as well. Just contact us at hello@setapartsupply.com with photos/more info.
Please note: Your return will usually be processed within 5 business days after it has been received by our returns department. Please allow up to 10 business days for refunds to be received once the return has been processed.
You can track your order by entering your order number or tracking number from DHL, USPS, UPS, or FedEx here.
If your order contains only stickers, we do not provide tracking information as they are shipped via an envelope. If you do not receive your order within 2 weeks of placing it, please reach out to orders@setapartsupply.com , and we will be here to help.
All other orders will ship within 48 hours of being placed M-F, and you will receive a shipping confirmation in your email on file with the tracking information.
Current Processing & Shipping Times
Processing Times:
Standard Orders: 1-2 business days
2-Day Air/Priority Orders: 24 hours or less unless you ordered a custom item. We will be in touch via email. But these orders are typically done within 3 days of order.
Important Details:
The checkout shipping estimate shows transit time only, not processing time
DHL, FedEx, UPS and USPS sometimes experience high delays depending on the day of the week.
For 2-Day Air/Priority service, select this option during checkout to receive priority processing.
Guaranteed delivery dates apply only when:
Shipping address is correct
No weather disruptions occur
No carrier delays happen
Package is shipping within the US
Standard shipping on all orders shipping within the U.S. is $6-$50 depending on weight and size of item purchased, but we do offer free shipping on all USA orders over $100.
Standard shipping for U.S. orders is 2-7 business days(M-F).
The above times do not include the 24-48 hours it takes for our warehouses across the United States to process and pack your order once it is received.
As a small business, SetApart Supply and our brands cannot match large retailers’ price adjustments due to tight margins, product cost increases, and/or inflation. However, if you just made the purchase 1-2 days before it went on sale, we would be happy to give you a store credit of the difference or a one-time coupon code valid for 90 days on your next purchase.
Customer Support: hello@setapartsupply.com
Brand Ambassadors: ambassadors@setapartsupply.com
Returns & Exchanges: returns@setapartsupply.com
Infinite Masterpiece Customization: im3custom@setapartsupply.com
As a small business, SetApart Supply and our brands cannot match large retailers’ price adjustments due to tight margins, product cost increases, and/or inflation. However, if it was a day or two ago when you made your purchase we can give you a small store credit or discount code off of your next order closest to what you would've got on that item. Send us an Email, and we will give you a one-time discount code that will be active for 90 days.
We do our best to keep our best selling designs stocked as often as possible, but if you are interested in a particular item, feel free to reach out to our team at orders@setapartsupply.com, and we'll be happy to help the best we can! Our suppliers are more than willing to help make it happen, even if it's on something comparable to the original product you love.
This is going to be a very RARE thing. Most of our items will not go out of stock. Our suppliers and partners rarely ever go out of stock on any of the items we sell. If it goes out of stock, we will notify you immediately after we are notified. But like we said, this is very Rare.
You can access the rewards via your account dashboard. it'll be in the left hand side of the menu when signing in.
If you want to return or exchange an item, please do so here: Returns & Exchanges.
There are a few return exceptions: If your bracelet or accessory breaks within 30 days after purchasing it, we’ll happily send you a new one based on inventory availability, no need to send it back to us. If your item is damaged upon delivery, there is no need to return the damaged item as well. Just contact us at hello@setapartsupply.com with photos/more info.
Please note: Your return will usually be processed within 5 business days after it has been received by our returns department. Please allow up to 10 business days for refunds to be received once the return has been processed.
We provide returns and exchanges for orders for 35 days from the date received. Feel free to contact us at returns@setapartsupply.com if you are unable to complete your return or exchange, and we will be happy to assist.
Our Email support is available Monday - Saturday from 2pm - 8am EST.
Customer Support: hello@setapartsupply.com
Brand Ambassadors: ambassadors@setapartsupply.com
Returns & Exchanges: returns@setapartsupply.com
Infinite Masterpiece Customization: im3custom@setapartsupply.com
*We have these hours so, we don't mess with the rest of your work day. We know, a little unorthodox, but this is so we can better serve you, so you're not trying to rush to do it during your work day.
Returns & Exchanges:
If you want to return or exchange an item, please do so here: Returns & Exchanges.
Once you complete your return/exchange, you will be provided with a prepaid label to ship your original order, and your return/exchange will usually be processed within 5 business days after it has been received by our fulfillment team at one of our processing facilities across the United States.
Please allow up to 10 business days for refunds to be received once the return has been processed.
There are a few return exceptions: If your bracelet or accessory breaks within 30 days after purchasing it, we’ll happily send you a new one based on inventory availability, no need to send it back to us. If your item is damaged upon delivery, there is no need to return the damaged item as well. Just contact us at hello@setapartsupply.com with photos/more info.
Please note:
We have extended our return windows for the Thanksgiving, Christmas & New Year shopping season to 45 days, but feel free to contact us at returns@setapartsupply.com if you are unable to complete your return or exchange, and we will be happy to assist.
Unfortunately, only one coupon code may be used per order at this time.
As a small business, SetApart Supply and our brands cannot match large retailers’ price adjustments due to tight margins, product cost increases, and/or inflation. However, if you just made the purchase 1-2 days before it went on sale, we would be happy to give you a store credit of the difference or a one-time coupon code valid for 90 days on your next purchase.
It's simple to complete your purchase in installments with Afterpay by following the steps below:
Select Afterpay at checkout as your payment method
If you already have an Afterpay account, log in and complete your checkout.
Orders ship as they would with any other form of payment, as quickly as you choose, and your purchase will be billed in 4 installments.
Afterpay will notify you via email when an upcoming payment is due. You will only be charged a ‘late fee’ if you miss payments. For more, visit Afterpay’s terms and conditions.
You can return your Afterpay purchase by visiting returns@setapartsupply.com
Late fees may apply if you are unable to pay for your purchase on the required due date. For complete terms visit https://www.afterpay.com/purchase-payment-agreement
Afterpay currently accepts Mastercard and Visa credit and debit cards issued in the United States. Unfortunately, Afterpay does not accept any prepaid cards or foreign debit/credit cards.
All customers are required to make their first payment at the time of purchase, with the remaining 3 payments deducted automatically every 2 weeks from your chose payment method. If you choose to make additional payments before you scheduled pay dates, you may do so through your Afterpay account. You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
For any queries about Afterpay, including payments, declined orders, or your Afterpay account, contact Afterpay. For more information about Afterpay, visit the FAQs on their website.
The minimum order value is $35 and the maximum order value is $1000.
*Afterpay is only available for purchases made in the United States
Having technical issues checking out? From our experience, checkout issues are typically related to the web browser being used. So if you’re having some technical difficulties, the first step is to upgrade to the latest version of one of the following browsers:
Google Chrome
Mozilla Firefox
Apple Safari
Note: We do not recommend using Internet Explorer or Edge or any other browser, as it tends to clash with the HTML5 and JavaScript behaviors used by our site.
If you’re still having issues after using a different browser and upgrading to the latest version, try a few of these steps:
Access our site using your browser’s safe mode.
Clear your browser’s cache and cookies.
Disable any add-ons or extensions that might be running.
Ensure Java has been updated to the latest version, which is available here.
*Most newer computers, purchased within the last 5 years or so, already have this built in. No need to download it.
If you need some help performing any of the troubleshooting steps above, contact us directly here.
No big deal! Just submit a request to add a coupon code here. Make sure to include your order number, ship-to name, the email address used to place the order and the coupon code you want to apply. Please note that we are not able to apply any coupon codes during site-wide sales.
Heads up: If it’s been more than 24 hours since you placed your Express Shipping order, or more than 48 hours since you placed your standard shipping order we won’t be able to add a coupon code to your purchase.
Yes — we offer flexible installment options to make checkout easier and more accessible.
We support payment plans through our partner processors, so you can split your purchase over time instead of paying all at once:
Affirm
Pay in 4 available on orders $60+
Longer-term financing available for $599+, up to 36 months
Subject to credit approval; credit check is handled by Affirm
Afterpay
Available on orders from $35 to $1,000
Split into 4 interest-free payments
Zip Pay
Available on orders from $35 to $1,000
Split into 4 interest-free payments (same limits as Afterpay)
Klarna
Available on orders from $50 to $1,000
Pay in 4 or flexible financing options (availability varies)
Sezzle Anywhere
Pay-in-4 service
Requires a $17.99/month subscription through Sezzle
We also use dynamic checkout, which means the payment method you use most often will typically appear automatically at checkout — keeping the experience fast and frictionless.
Bottom line: you’ve got options. Choose what fits your cash flow and check out with confidence.
SetApart Supply accepts a wide range of secure payment methods to keep checkout smooth and flexible.
We accept all major credit and debit cards, along with express checkout options including Apple Pay, Google Pay, Samsung Pay, Amazon Pay, and PayPal.
We also support Buy Now, Pay Later and installment options through our payment partners:
Affirm (Pay in 4 on $60+ | Longer-term financing on $599+ up to 36 months, subject to credit approval)
Afterpay (Pay in 4 on orders from $35–$1,000)
Zip Pay (Pay in 4 on orders from $35–$1,000)
Klarna (Pay in 4 or flexible financing on orders from $50–$1,000)
Sezzle Anywhere (Pay in 4 service with a $17.99/month subscription)
We also use dynamic checkout, so the payment method you use most often will typically appear automatically at checkout for a faster experience.
If you encounter any issues during the ordering process, please contact orders@setapartsupply.com, and our team will be happy to assist.
While our bracelets are water-resistant, we highly recommend avoiding prolonged exposure to water when possible. Especially pools with high amounts of chlorine. Some of our silicone bracelets are ink injected and it may wear down the quality of the ink, thus making it wash out of the bracelet.
If you feel your product may be defective, please reach out to us at hello@setapartsupply.com with a photo of your product and your order number, and we will be happy to assist you!
Sorry about that, sometime these types of things happen. If we sent you the incorrect item in your order, please send us an email to returns@setapartsupply.com and with pictures. We’ll handle the issue, and get you the correct item sent to you immediately! If it's around a National Holiday, We wont be able to send it out immediately but we will do our best to get it as quickly as possible.
No worries! All of our bracelets have a 45-day warranty, which means we’ll replace the damaged item within 45 days from the time of purchase. To get a replacement, send us an email to returns@setapartsupply.com and go through the return/exchange process.
All Ascender Drinkware comes with a Limited Lifetime Warranty. *You can only warranty out your cup once a year. And warranty is non-transferable. Unless lost or stolen within 7 days of recieving it. It will transfer once but only to the person on the Ship to part of the Order Address.
Three exceptions:
We can only issue a replacement if you provide a photo of the damaged item.
If an item has been altered in any way, we can’t replace the item.
We’re unable to replace lost or stolen items. But sometimes for Ascender Drinkware, we will be happy to send you one free of charge if it was lost or stolen within 7 days of receiving it. It's the Christian thing to do. *This service is a one time offering and can't be offered again though. Same Warranty applies to the one we replace.
We unfortunately do not receive tracking information for sticker orders as they are shipped in envelopes. If you do not receive your order within 2 weeks of placing it, please reach out to orders@setapartsupply.com, and we will be happy to send you another set of stickers.
You can track your order by entering your order number or tracking number from DHL, USPS, UPS, or FedEx here.
If your order contains only stickers, we do not provide tracking information as they are shipped via an envelope. If you do not receive your order within 2 weeks of placing it, please reach out to orders@setapartsupply.com , and we will be here to help.
All other orders will ship within 48 hours of being placed M-F, and you will receive a shipping confirmation in your email on file with the tracking information.
Standard shipping on all orders shipping within the U.S. is $6-$50 depending on weight and size of item purchased, but we do offer free shipping on all USA orders over $100.
Standard shipping for U.S. orders is 2-7 business days(M-F).
The above times do not include the 24-48 hours it takes for our warehouses across the United States to process and pack your order once it is received.
Standard shipping on all orders shipping within the U.S. is $6-$50 depending on weight and size of item purchased, but we do offer free shipping on all USA orders over $100.
Standard shipping for U.S. orders is 2-7 business days(M-F).
The above times do not include the 24-48 hours it takes for our warehouses across the United States to process and pack your order once it is received.
While we are not responsible for customers entering an incorrect address, we can ship your package to the correct mailing address or refund your order (you will only be charged for the shipping cost).
Please contact orders@setapartsupply.com with your order number and correct shipping address, and we will be able to help you further.
Sometimes DHL, FedEx, USPS and UPS mark packages as delivered a day or two before they are. If you’ve waited two days, please read below.
Please verify that your current mailing address is the address on the order confirmation email you received.
We also recommend that you check with other members of your home to see if anyone may have put your package somewhere else in your home. This happens more than you think it does.
If you live in an apartment complex, we recommend that you contact your rental office to see if they are holding your package there. Some packages won’t fit in mailboxes so carriers will often leave packages at the manager’s office for safekeeping.
Consider calling your local post office or what your preferred shipping carrier with your tracking number and ask them if they can assist you further. Sometimes they have more information than what we can see online. They may even have your package on hold for you for multiple reasons. If they have a postmaster at your local post office, ask to speak with him/her first.
If you are still unable to locate your package, please reach out to orders@setapartsupply.com with your order number and shipping address, and we will be here to help you.
Every order requires at least 2 business days of processing time before it leaves one of our warehouses and will typically arrive within 3-7 business days, unless 2nd Day Air/Express is selected at checkout. At this time, we are processing 2nd Day Air orders in 24 hours or less.
Also note that the shipping time estimate displayed at checkout does not include this processing time, and is an estimate, meaning it is not guaranteed. We ship via DHL, FedEx, UPS and USPS depending on the shipping method selected at checkout, and we consistently see longer shipping times than expected due to volume or bad weather, so please account for that extra shipping time as well.
We cannot guarantee the delivery times if there is a delay that is the result of unforeseen and uncontrollable circumstances, such as an issue with the shipping address you’ve submitted, poor weather conditions, backlogs at the post office/package carrier, etc.
It's against our terms to comment your code on any of OUR photos on social media, or online via coupon code websites. Your code is for your content only, and to share on your blog/website/social media and with your friends/family/followers. Any other promotion is a violation of terms and your account will be terminated. Sometimes, we make exceptions, sometimes your code being posted on social media will eventually end up on some coupon code websites, we know this happens and it's not your fault. Their services crawl the internet and will find coupon codes and post them automatically, but if it happens multiple times within a 6 month period, we may have to put your ambassador code on a temporary block.
We prohibit sharing your unique link/code via the Pinterest platform. Since Pinterest acts as a search engine, we have found that it does not require an organic following on the platform to earn sales. We will allow you to continue to share your code only on the platform if you’d like, but we no longer allow the sharing of unique links to earn commission on Pinterest moving forward. As always, please let us know if you have any questions regarding this. All other social media platforms are fair game.
This is allowed as long as you're not spamming, where moderators specifically tell you, you're not allowed to show coupon codes or links.
No, as a brand ambassador, you are not permitted to promote your links through paid listings or advertisements on Google, other search engines, or social media platforms that act like search engines. All promotions should be organic and align with the brand’s approved marketing strategies. Violating this policy may result in the termination of your ambassador status.
You will be paid on the first Friday of every month, once you have earned over $25. We will soon allow you to cash out whenever you want through a partner we are working close with. This feature should be avilable no later than Early 2027.
You make 5% of all sales you refer from your link or your code. You'll earn the same amount with either! We also have sales tiers coming soon, so that the higher tier you go up, so will how much more you'll earn in commissions.
We will send you a confirmation email once you have earned each tier, we will ask for your shipping address, bracelet size and unisex shirt size if we don't already have that information. You will be sent the tier reward within a week!
Your coupon code is to be used to track your sales. All Brand Ambassadors receive a 15% off code you can share with others, and you will receive your portion (5%) of the sale. You can also use your link on your info page to refer others and earn the same!
You can and you will receive a discount, but you will not receive credit for those orders.
Yes, you can! And you will earn 5% of ALL their earnings. We want our people to be paid as generously as physically possible.
Since our website only accepts one coupon code at a time, your ambassador code cannot be combined with any other discount code at checkout. But, you can share your personal link/code if they would like to use a different coupon code, and you will still be credited for that order.
Nope! The SetApart Supply Brand Ambassador Program is totally what you make of it. Of course, Ambassadors who spend more time promoting tend to get the highest commissions. But we understand how crazy life can get, so if there’s a period of time where you’re inactive, we completely understand! Feel free to make as many (or as few) sales as you’d like. After one year of inactivity we might send an email and make sure everything is ok with you and make sure you still want to be apart of the Ambassador Program.
As part of the SetApart Supply Ambassador Program, you advance through reward tiers based on lifetime sales performance. The model is simple and scalable: the more sales you generate, the higher you climb — unlocking better rewards, higher commissions, and exclusive gear along the way.
Sales do not reset monthly or annually. Progress compounds.
We currently offer 10 Ambassador Reward Tiers:
1 Sale
Free SetApart Supply Ambassador sticker pack
Digital Ambassador Welcome Kit
3 Sales
Free premium Christian Goods Co everyday essential (mug, journal, or tote)
5 Sales
Free Marked & Chosen apparel item
Commission increases to 10%
10 Sales
Custom engraved Infinite Masterpiece item (choice of bracelet, keychain, or desk piece)
20 Sales
Under YHWH premium apparel or flag
Limited-run Ambassador - exclusive colorway (select designs will be made for you in the colors of your choosing)
50 Sales
Multiple rewards, including:
Ascender Drinkware premium tumbler with optional engraving
Marked & Chosen, Under YHWH, Dominion & Dust, Christian Goods Co apparel piece
Infinite Masterpiece engraved item
75 Sales
Multiple rewards, including:
Dominion & Dust limited-edition apparel (2 Total items)
Ambassador-only merch bundle
Commission increases to 15%
100 Sales
Multiple premium rewards, including:
Ascender Drinkware high-end drinkware
Custom Marked & Chosen, Under YHWH, Dominion & Dust, Christian Goods Co statement apparel
2 Infinite Masterpiece custom engraved collector items
200 Sales
Multiple elite rewards, including:
Full branded merch kit (apparel, drinkware, accessories) [You will be able to mix and match one of each item from each collection if that's what you choose to do.]
Limited-run Ambassador-only release not sold publicly
400+ Sales
Multiple top-tier rewards, including:
Annual premium merch package across all SetApart Supply brands
Custom Infinite Masterpiece engraved legacy item
(This item will only be available for those who reach this tier)
Extra Early access to launches, collections, and ambassador opportunities
Commission increases to 20%
You’ll receive real-time email notifications each time you advance to a new tier
Sales totals are processed monthly (at the beginning of the month for the prior month’s sales)
PayPal commissions, SAS gift cards, and reward packages are issued around the first Friday of each month
Initial payouts are released once you reach $25 in total earnings
Each reward is issued once per tier — progress continues forward permanently
This program is built for long-term partners, not short-term hype.
You build momentum. We reward consistency.
A few of our program rules:
Remember that the purpose of the SetApart Supply Brand Ambassador Program is to introduce new hearts to SetApart Supply and share the Good News of Jesus! Be Kingdom-minded in everything that you do.
We ask that you be 18 or older; with a parent’s permission we may consider exceptions.
Please don’t comment your Ambassador code or link on any @setapartsupply social media posts (i.e. Instagram, X, Facebook, etc.). Please promote using your personal social media platforms only.
DO NOT add your Ambassador code to coupon sites. Any code found on coupon sites will be ineligible for commission payouts and will be cause for REMOVAL from the Ambassador Program. Don't Cheat.
While we encourage you to use our photos, your social media profiles must also contain original content. Profiles that only repost SetApart Supply official content will not be considered for commission payouts.
We do not allow ambassadors to promote on Pinterest, and any code being used on Pinterest is subject to ineligibility for ambassador payouts and program termination.
While adding the name “SetApart Supply” in your social media bio is encouraged, we do not allow ambassadors to include this in their social handles, for example (@setapartsupply_chris or any other variation).
Be kind and respectful to other Ambassadors and everyone in our SetApart Supply Community.
Overall Have Fun!